If you have’t received your WordPress activation E-mail don’t panic there are a couple of things you can do.
Remember it can take up to 30 minutes for the E-mail to appear from WordPress. Normally you will get the E-mail within a few minutes but there are a number of factors involved in E-mail delivery which means it could take longer such as
- How long it takes for WordPress to send it, they do have busy times when their servers can be slower to respond. To give you some idea of the scale of the WordPress estate have a look at http://en.wordpress.com/stats/
- How long it takes to wing its way across the internet.
- How often your mail host looks for new E-mail
First have you checked your Spam / Trash / Junk folder? Quite often WordPress E-mails can end up in spam.
If the activation E-mail isn’t in your Spam / Trash or Junk folder then there are a couple of things you can do. If you are using a corporate E-mail address it is likely that the IT or HR gonks in your organisation could have the WordPress domain blacklisted so you may have to go and speak nicely to them to get the mail released.
Profile Page – if you are still on the profile page of WordPress, you can check that you have entered the correct E-mail and update it if necessary.
You will see the E-mail that WordPress have sent the activation E-mail to highlighted in yellow. Double check that you typed it correctly if you didn’t then you can update it in the box at the bottom and press resend. You can also just press the update E-mail button and it will resend the mail anyway. If you haven’t received the activation E-mail on the second attempt then you might want to try another E-mail address if you have one. Just enter the new address in the E-mail box at the bottom of the screen and press the Update E-mail button, the changed E-mail address should then be shown on the page in the yellow highlight.
Support Page – If that doesn’t work then you can head over to http://en.support.wordpress.com/contact/ and fill in the Resend Activation E-mail section.
One some or all of these tips should help you get your account activated, if for whatever reason you still don’t get the activation E-mail try a different E-mail address again if you have one or sign up for a Gmail account.
Mike Rawlins
Away from Talk About Local I take photos, fly my quadcopter and walk my two Beagles.
If I'm not doing any of the above then you'll find me volunteering at my local RNLI station as a press officer.
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