Tag Archive for TV

Website, magazine, television – just what is happening in hyperlocal York?

yorkone&other

Since its launch online just nine months ago, York’s One&Other has attracted attention locally and further afield for its ambitious mix of culture and news for the city. This month saw it launch a magazine and there’s even a television station in the pipeline. I asked managing director Stuart Goulden about how the hyperlocal initiative was developing.

First, I wanted to know who was involved in One&Other and why they set it up?
One&Other was born out of equal part frustration at what local media had become and passion for what it could be. We’re representative of the generation that are completely disengaged with their local newspaper yet still maintain a desire to make the most of their town or city and to give something back. When I say “we”, I am referring to myself, Vicky Parry (our Editorial Director), Ben Osborne (our Community Director), and the 100 or so people that now contribute to One&Other in York.

I’m interested in the fact you’ve set up as a social enterprise, what was the thinking behind that?
We believe local and hyperlocal media have a job to not only inform, but also to inspire and empower communities for good. As a Social Enterprise, we are held accountable to clear community objectives and by reinvesting our profits into achieving these (as oppose to simply satisfying shareholders) our model can only become stronger. It’s important we learn from the mistakes of traditional local media who opted for the latter and find a better way

What’s the business model?
We’re proving that it isn’t a zero sum marketplace by reaching out to new audiences and starting to grow the market. Our business model is centred on satisfying these audiences better than the competition with a lower cost base and applying the same imagination to the promotion of local businesses as you’ll find in our approach to our editorial. We’re also incredibly optimistic about the opportunities beyond advertising.

You’ve mentioned online that “Out goes the negative news agenda”. What does that actually mean? Are you only publishing good news?
At our core is a purposely different editorial agenda and philosophy. We sacrifice certain stories, such as car crashes and petty crime, in order to offer more insightful news and culture content, and to package these beautifully for our readers. We don’t shy away from difficult issues, it’s more than we try and be part of the solution too.

Our observation was that the unnecessarily doom and gloom agenda often pursued by traditional local media was neither reflective of the city we live in nor particularly effective as a draw to potential readers. That’s not to say we simply need to be celebrating the good all the time, rather offering solutions to important issues and encouraging our readers to do the same. Side by side, it’s the media outlet who is trying to advance the city in collaboration with the community that will win audiences, and deservedly so.

How does the TV, magazine and blog all fit together?
We enjoy a daily relationship with our readers online and monthly in print, with TV a natural extension of what we were already doing in partnership with Parashoots. It’s important to note that each carries bespoke content and we can never be accused of churning content from ourselves across platforms, let alone anybody else.

Encouragingly for us we’re only just warming up and we’re excited about where we can take all three and better integrate them.

…..and finally – which other cities are you expanding into?
We’ve clearly a lot still to do in York, however we are working hard to refine a model that can create work elsewhere. When we launched in September 2011, we publicly voiced an ambition to be in seven cities in three years and we’ve seen no reason yet why we can’t achieve that. As to where, we’re keeping an open mind.

* Do you run a hyperlocal site that you’d like to see featured here? Drop me an email to sarah@talkaboutlocal.org or please do feel free to nominate sites via the comments below.

Local TV

Jeremy Hunt and the DCMS have today announced the first Local TV pioneer areas which are expected to be:

  • Belfast
  • Birmingham
  • Brighton and Hove
  • Bristol
  • Cardiff
  • Edinburgh
  • Glasgow
  • Grimsby
  • Leeds
  • Liverpool
  • London
  • Manchester
  • Newcastle
  • Norwich
  • Nottingham
  • Oxford
  • Plymouth
  • Preston
  • Southampton
  • Swansea
with a further 24 areas to follow.
At Talk About Local we are advocates of true #localTV and keep a list of Local Internet TV channels. We are interested in exploring ways that our network of #hyperlocal websites are able to work with the new Local TV channels in mutually beneficial ways. You can contact us at hello@talkaboutlocal.org if you would like to explore possible links between Local TV & Hyperlocal sites.

How homeless charities and groups are using social media

 

Last week Nicky and myself delivered a training workshop with St Basils, a Birmingham-based charity that supports homeless young people. They wanted to know how they could use the free social media tools on offer to raise awareness of the work they are doing and increase engagement.

As part of the preparation for the training I searched the web to see what other homeless charities and groups were doing online and how they were using platforms such as twitter, facebook and youtube to promote their cause to raise awareness.

During this research, what I noticed generally was that the USA was more outspoken and were really embracing all the tools at their disposal to tell stories, talk about their work and were more highly engaged with their audiences than the UK.

So without further ado, here is a link round-up of some of the work that is being done online to help homeless people, and although they relate to the subject of homelessness, you may find some inspiration (and maybe a few things not to do!) for your online campaign.

We are visible (USA)

We Are Visible was started by Carey Fuller, (@careyfuller) who is a single mother of two and who lived out of a camper van for 6 years. With nearly 3,500 Likes on Facebook, and nearly 3,000 followers on twitter (@wearevisible), they use the platforms to empower people to learn how to use social media and give practical advice on issues that homeless people face on a day to day basis. Mark Horvath (@hardlynormal) is also involved. Fifteen years ago he lived homeless on the streets of Hollywood.

The video below is worth a watch. In it he describes how social media helps build a supportive community.

Carey and Mark also manage Invisible People TV. @invisiblepeople has a mighty 15,300 followers and over 6,200 Likes on Facebook. With Invisible People TV Mark hits the road and speaks to the homeless people he meets along the way. He interviews them and helps them to share their stories with a worldwide audience. Here Catherine shares a story she has written, saying ‘There’s two sides to every story’.

On both We Are Visible and Invisible People’s Facebook groups people use the platform to ask questions, such as “how do you prepare for winter?” They introduce new people and hold Q&A sessions. People ask for help (someone needed a new pair of shoes) and advice and they get answers from the community there, and also post relevant news stories.

For example, big in the news last week was the story of Sly Stone from Sly and the Family Stone, who is now homeless and living in a van.

Underheard NYC (USA)

Underheard NY (@underheardinny) was an initiative run earlier this year to help four homeless New Yorkers speak for themselves via twitter and sms. They are Danny, Derrick, Albery and Carlos. Each man was given a mobile phone, which they used for tweeting and making connections with people all over the world. Very quickly they formed a support network and some amazing stories came out of it.

Their is a youtube channel which is worth visiting, and in this video the men speak of their experience on the project.

Salvation Army (UK)

For such a large organisation the Salvation Army’s make a limited use of social media. They have a youtube channel with 4 videos, which are delivered with a news item feel. 
I understand that they are dealing with sensitive issues, but they must have so much going on around the UK; they could share their news in a more dynamic way and engage far more people with a few simple changes.

For example, what events have they got going on? Who is there? What are they doing? How about a few twitpics, some audio interviews, a bit of live reporting now and again. What about the history of the Salvation Army, they must have so many stories to share!

They are on Facebook and have got over 2,300 Likes, but there are no updates, no engagement, no directions to resources that could help people. They are also on twitter with 2,800 followers, but they are not very active, and tend to ‘broadcast’ rather than engage.

Shelter Scotland (UK)

Okay, now we are stepping things up again. Check out what Shelter Scotland are doing. They are on youtube and even have a few people sharing their stories about being homeless. This is Scott’s Story.

They are also on Facebook with nearly 2,000 Likes and are updating regularly. They have been nominated for a Social Buzz award for their Foursquare campaign and have almost 3,000 followers on twitter, update frequently and engage with their followers.

Crisis

Crisis have a Facebook page with 4,700 ‘likes’ which they make good use of, using it to galvanise support with links to e-petitions and local events. The Crisis website also has an Our Impact page which has videos telling the stories of people affected by homelessness and how Crisis has assisted them, but as these are on their website and not shared or shareable (i.e. using YouTube) their reach is likely to be limited.

Unheard Voices (UK)

Unheard Voices is a Glasgow based theatre group whose cast members are made up from people who have been affected by homelessness. They share their stories through a series of short 10 minute plays.

The Sock Mob (UK)

The Sock Mob aka Unseen Tours is a London-based group which offers unique tours of London. The guides are homeless people who have been trained to lead the tours and they weave their perspective and personal experiences of homelessness into stories. Not your usual London tour!

This video explains what it’s all about.

The Elephant In The Room (UK)

This isn’t a related to a homeless charity or group, this is run by Mind the mental health charity and it demonstrates a very interesting way to engage using Facebook.  The idea is that you tag yours and your friends’ facebook photos, which will in turn, lead people to the Elephant In The Room page. It’s a very simple way of empowering people who are suffering from mental health to make the ‘elephant in the room’ their friend, and at the same time raise awareness of issues that friends and family may not be aware of.

I hope you have found these links useful. It’s always interesting to see how groups embrace the use of social media to further their aim and share their stories and engage people both locally and world wide.

Local content – the challenge for the BBC

Jeremy Hunt and his team at DCMS have pulled a real rabbit out of the hat in the dying hours of the spending review.  According the Guardian this afternoon, the BBC:

‘..will provide £150m a year for the rollout of superfast broadband to rural areas from 2013 and £25m a year for local TV and online content. A further one-off capital investment in local TV and online services of £25m will also come from the licence fee and the BBC will also underwrite the rollout of the digital radio network nationally.’

Hunt’s proposals simply to regulate an entire local video market into existence were looking iffy, but with some money on the table the game changes.  Talk about local has worked with genuinely local online local information and news sites up and down the country.  I was on the selection panel for the IFNC.  Here’s some quick reactions and challenges for the BBC battered out late at night while recovering from the ‘flu-  please excuse any errors or omissions – will update as more news emerges:

  • set a new paradigm for regulation – none of the online services i talk to want to be regulated in the baroque way that developed over 50 years for truly mass audiences.  Even WitneyTV cited by Jeremy Hunt doesn’t want the faff of being regulated to get on a transmitter.  With small audiences you need much lighter regulation.  As with other aspects of policy set by the coalition government it’s about moving from rules to trust.  For the BBC this might mean some sort of local enclave where simple common sense rules apply to achieve working impartiality.  I don’t think the government can actually tell you how to regulate – use your independence to show that it isn’t necessary to carry on as if every item has 10 million viewers, when they in fact have ten and a huge choice of competing views instead of just two as in the 1950s.
  • be really local in the natural meaning of the word – local news is about my street, village, town – not the vast area covered by a single transmitter or the colossal and often irrelevant region.  Use the privilege of not having to make a profit to do something genuinely non commercial.  Locally, the values and needs are quite different.  Think say council ward, maybe a borough not a constituency.  If i go to the local shops in Northampton I don’t drive to Norwich, which is where  my local  TV news mainly comes from if i live in N’ton.
  • shift medium – local online content is about text, still images and a little audio – video is a minority activity on local sites mainly because it is too time consuming to make (even with a Flip).  Don’t take ‘TV’ too literally – move away from the TV heritage and embrace the web – like Audioboo as one or two of your radio stations are.
  • change production values – think Dogme and Kevin Smith not Pixar and Baz Lurhmann.  Technical fetishism is a huge component of high production costs.  Try to do the whole thing without a single studio or makeup artist.  More evolution of dance than strictly come dancing.
  • make content produced with your money freely reusable by all comers – including local papers under a creative commons licence allowing commercial and non commercial reuse.  Give potential complainants something commercially useful
  • get out of the traditional media hothouse locations – set up in Wisbech or Wellingborough or Wellington
  • please please please don’t try and stretch the DTTV platform at huge cost to something it isn’t intended to do by going really local down to individual transmitters – invest in the local web, costs a fraction.  I’m sure you won’t set up a new web platform – use wordpress.com as even Microsoft does, it’s free. Invest in people’s skills capital not technical hardware. [this para edited slightly shortly after publication to correct]
  • Find a way for tiny providers to get onto Youview without signing their life away or needing a lawyer

That’s it for now.

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