Author Archive

New statistics shows increased connection – and disconnection

September 1st, 2010  |  Published in Blog

The latest ONS internet statistics, posted by Race Online on Friday, give an update on the rapid growth of internet access in the UK, with a few points of interest for hyperlocal bloggers.

The headline is that 1.2 million people accessed the internet for the first time since August last year. 77 per cent of the population had accessed the internet in the three months before the survey and 60 per cent use the internet every day. As you would expect, web access decreases with age, but even so over 30 per cent of over-65s are online every day.

Young people are leading the way in mobile phone web access but it is the most common way to access the web wirelessly for all groups – making it worthwhile to check your website looks OK on a mobile web browser. This is especially useful if people are going to look up your website after seeing a poster out and about; don’t irritate them by giving them something flashing that sprawls all over the place. In a WordPress blog, you can go to Appearance > Extras and tick the box that says “Display a mobile theme when this blog is viewed with a mobile browser”.

Statistics can tell some poignant stories. The report says that while 92 per cent of single people have used the internet, this falls dramatically with widowed adults at just 32 per cent. Internet use is also lower amongst people who have an illness or disability, or lower income. Of course, for all those groups there are many people who have overcome barriers to the web, many with the help of UK Online Centres and others. For groups who may suffer from isolation in the real world, accessing the internet is a way to connect people with social opportunities and information.

With mainstream media rarely covering ones own high street, hyperlocal blogs and the chance to connect with neighbours could become a big driver for online audiences. But people won’t find their way onto your site on their own. Bloggers need to find any excuse to have a gathering and get people to knock on their neighbour’s door to bring them along. Plus, we should do more with these roaming youngsters with all the mobile interwebs. I still love the work described by David Bovill at the last Talk About Local unconference. He put a group of people into a room with a cup of tea, surrounded by projected images from laptops, and connected them up with kids on bikes via streaming Skype video feeds. It sounds incredibly high-tech, but is quite easy with the right tools. The possibilities are endless…

It’s really important that as more people go online, we don’t leave behind the people who aren’t there yet.

The new website builder’s glossary

August 29th, 2010  |  Published in Quick Tips, Step By Step Guides

If you’ve been online for a long time, it’s easy to forget that for many people internet language is still entirely unfamiliar. Too many times have I been stopped with the words “I’m sorry, but *what* does a widget have to do with this?”
This glossary is to help new website contributors, but also stands as a reminder to check that everyone understands what you’re talking about. There’s a more comprehensive glossary here, and if you know of any more words which have tripped up people you know, please leave a comment.

A new toy for your WordPress blogs

August 26th, 2010  |  Published in Blog

I’ve just had a quick play with a new tool announced on the WordPress blog – Zemanta.

This has the potential to considerably speed up the fiddly business of finding links, images and references to enrich your blog posts, but how useful will it be to the hyperlocal blogger?

I tried it first on an article for Social Stoke about geocaching. As expected, it easily picked up the links to references like geocaching, iphone, gps and other techie words. It is easy to switch links on and off, but I haven’t yet found out how to add one of its recommended links to a word it hasn’t highlighted by itself. It does, however, give you a choice of websites to visit so you can copy the link in the usual way. The suggested photos – from sources like Wikipedia or Flickr’s Creative Commons libraries – were relevant and as easy as the video suggests to just slot in, fully captioned and credited. It also gave me a nice choice of recommended websites for the end to turn on or off. This is an improvement on the previous version of this feature that could sometimes give some random choices.

Next I tried it on an article about Stoke town centre, on the Visit Burslem website. This was a bit more challenging for Zemanta, throwing up suggested images of different parts in Stoke-on-Trent and then Stoke Newington (not to worry, regeneration consultants do the same thing in their brochures all the time, haha). However, once I’d refined the search a couple of times it got to a relevant image. This feature will, of course, depend how many creative commons photos have been added in your patch, so it’s a good time to find some volunteers out there who are willing to add to the collection.

Zemanta is using the same sort of sources as you are likely to be using for its feeds and this feature will speed things up for you. The links feature is also a good time-saver which, as the SEO experts will tell you, will help you get to the top of Google. It seems to go for corporate websites, Wikipedia and recent news articles in its link choices rather than very good but not as well-known local history sites that I might like to link to, but that’s just a small niggle. The only warning note I would sound is that it adds a bit more clutter to the WordPress dashboard and its slick interface may not go down well with older computers, but it can be switched off at any point if this is causing problems.

If you want to give it a try yourself, you can view the video or follow the instructions here.

Working circles of kindness

July 24th, 2010  |  Published in Blog, hyperlocal labs

Two very inspiring events yesterday give me the chance to update Small Circles of Kindness.

Decorate your streets*

June 17th, 2010  |  Published in Blog, Quick Tips

I was messing about with an image for a quick poster for the weekly talkaboutlocal sessions at Live and Learn Land in Burslem (every Tuesday at 12) and stumbled across some nice stickers that can be added to photos of local streets in Picnik. They can be edited directly from a Flickr account.

postertest

> More tools

* Without getting in trouble with the council

Scheduling posts in WordPress

June 12th, 2010  |  Published in How to video, Quick Tips

If you’re going on holiday and the person feeding the cat looks askance when you ask them to keep the website ticking along as well, you might find it useful to know you can schedule blog posts to automatically publish in the future. It’s a very simple setting in the publishing dashboard, but easy to miss if you don’t know it’s possible.

The full how-to is here and video below.

Do everything you used to need a computer for, online

May 24th, 2010  |  Published in Quick Tips

Through some sort of magic, or at least venture capital in distant cities, the web is delivering an incredible array of tools to make collaboration and running any sort of project easier.

I’ve been keeping a list of useful tools for some time and thanks to @dortdotky I’ve been getting all excited about this list, which leads to this list.

We can’t vouch for all these, some might be dead by now and they’re not all free, but the lists are well worth exploring. You might just stumble across something dazzling like Aviary. And don’t forget my previous foray into Google’s offerings.

If you’re looking for anything specific, leave a comment and we can always ask the friendly community out there.

Copyright

May 22nd, 2010  |  Published in Step By Step Guides

Disclaimer: This guide is written from practical experience on magazines and websites so if you really need to be sure about anything specific, consult a legal expert. I also haven’t yet researched the implications of the Digital Economy Bill, but this shouldn’t change the fundamental principals of copyright, just make you more likely to be punish’d in terrible ways if you get it wrong. Copyright law also varies in different countries, which creates its own complications online but for the purposes of this we’re taking UK law as a guide. If any of this article starts to remind you of the very annoying “You wouldn’t steal a car” advert, I apologise now.

As more of us become content creators and publishers, it is worth having a basic knowledge of copyright. The British Library IP department is very useful to get more detailed information and I highly recommend their free workshops. This guide (PDF) by the IPO is also more extensive than the information given here. Wikipedia also has detailed information and it is also a very big live setting where you can see how people from all over the world are interpreting copyright law.

For this article, I’m trying to pick up the key things that a hyperlocal blogger might need to know.

The tweetable summary is this: if you don’t have permission to use it, don’t… unless you have a good reason.

Basics

Copyright applies to any piece of creative work that is published and it is the automatic right of the creator – that means you if you’ve written articles or taken photos and put them online. You don’t need to apply for copyright; the old suggestion of posting your printed work to yourself is not a way of ‘creating’ copyright but simply ensuring there is evidence that you created the work first.  Copyright isn’t just about publishing for money but simply means you have the right to say what happens to your work – that might mean charging for its use, signing away the rights to someone else or allowing it to be used freely. Copyright may be held by an employer if it is produced within your job but this depends on your contract.

Copyright applies on many different levels and a single piece of content can sometimes have several copyright holders. People can assert copyright to what they say (if recorded) and write, although you also have the right to quote them, see below. A piece of art in a photograph is also covered by copyright which is why its creator has the right to say it can’t be photographed, but in public places this does not apply. People also have rights over their own image in publication (privacy laws also apply here), but again this does not apply in public places (I’m assuming here that your photographic target is not a very well-known celebrity on a beach).

Publishers are the people reproducing content,  that means you if you are editing a community blog. While you can assume that your contributors have given you a license to use your work, you have no right to pass that permission onto someone else.

Copyright in the traditional “All rights reserved” sense is very strict. Many shops and libraries will not photocopy pages of published books or music. As the web makes it easier to share content, it is becoming less obvious to publishers and creators how they can protect work, but many are finding a happy balance that enables them to share their work while still making a living. Many more people too are enjoying publishing their work under Creative Commons licenses, where permission to reproduce is given under different conditions. A further area you might need to know about is Crown Copyright which covers government-produced materials.

In many cases, blogs publish under Creative Commons licenses which mean the work on them can be reproduced, but the owner has the right to withdraw that at any time. It is worth looking at how Wikipedia handle the contributions of thousands of people in their Terms if you want to see how this works in practice.

Important note: many bloggers are using third-party tools and servers to host their sites. You should be aware that by signing up to most of these you grant the provider (example from wordpress.com) a “world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing and promoting your blog“. Google, which includes Blogspot, and Yahoo, which includes Flickr, have broadly similar agreements but in those cases they can also be used to promote the wider services (for example, a picture from your Flickr account could be used in an article about Flickr). Read these and don’t upload material if you’re not happy with granting this right to your hosts.

As a publisher or other creator of content, there are some ways to use other people’s work without permission but all of them carry quite a lot of room for debate (these are mostly my interpretations with some quotes from the British library guide):

- fair use/fair dealing: snippets and quotes “for critique or review, with acknowledgement of the source”. This is part of our right to free speech and should cover things like satirical Youtube mashups of politicians. Bear in mind though that a very small amount of poetry or music can still be substantial enough to be covered by copyright. Partial quoting that changes the meaning of what someone meant can be considered defamatory – do some more reading in this area if you are entering this sort of territory.

- new work: if you are using something with the right license, under the argument of fair use above or if it is out of copyright, and you have changed the nature of it work so much that it can be considered a new piece of work, you then own the copyright. This is called a derivative work and is not without its own complications (more information).

- educational use: “Limited copying for non-commercial research or private study” and “Reproducing an artistic work by hand as a class assignment in an educational establishment”. Does this include limited sharing for learning purposes using email or a private webpage? And what about copying an image then putting a Twitpic of it online? I’m not sure.

Perhaps the simplest way to view copyright is that it is about courtesy and fairness. If somebody has clearly asserted that they do not want their work reproduced, or that they want paying for every use of their work, that is their right. An absence of any such assertion does not give you the right to assume they’re OK with it. And while asking permission and waiting for a response can be far more time consuming than our impatient daily blogging hands are comfortable with (a *letter*? Are you *serious*) if you can’t afford for the creator to come back and say they will want paying, don’t publish.

How do I know if something is in copyright?

Copyright varies with format and by country and the basic rule given by the British Library is up to 70 years after the author’s death. This PDF from the Intellectual Property Office gives more advice.

What about linking and sharing images?

As you might expect, the web community is rather more relaxed than print, and it is also easier to change content or take something off when it is drawn to your attention. If depends on the context – I have used images from an article where someone is sharing knowledge through graphics, but probably wouldn’t embed a professional-quality photo on Flickr. If using a quote or image from another blog post, I clearly acknowledge it and link back to it without necessarily asking for permission – most blogs will have the Pingback facility that enables them to see when someone has linked to them and they will check it out for themselves. It is rather like sharing a video or image on Facebook: as long as people can get to the source and you are not passing it off as your own work, it should be considered fair to use it. Again, if someone contacts you to say they don’t want it used anywhere else, take it down (unless you want to make an argument of ‘fair use’).

I have heard of sites that forbid links to them in their legal terms, but don’t see how this is practical to insist upon. If they ask, you can decide whether to argue or just take the link off your site.

Asking permission

Getting in touch with people online to ask for permission to use their work is generally a good way of widening your audience and developing new contributor bases. If people can see you’re not making a profit, I’ve nearly always found they’re happy to help.

Offline, say if you wanted to use a poem or a song, getting in touch is a bit harder, but the best place to start is through the publisher which you can find if the book is listed on Amazon. You could telephone them initially (I know, but it’s more likely to get you an answer than an email) and ask what the best way to make a request is, they might suggest the creator’s agent instead. Explain how you want to use the work, who you are and what sort of audience the work is likely to reach. If you don’t publish your site to make a profit or if it is a site for a community group, say so. You might want to propose that the work will only appear for a fixed term. With that, the copyright-holder should be able to respond and, hopefully, they might offer you a license free of charge (sometimes they will make a nominal charge) to use the work under certain conditions, for example a line saying “Used by kind permission of the author, all rights reserved”. You should follow these conditions or a bill might follow.

Copyright applies inside buildings and privately-owned spaces so you should ask permission from the owner or whoever handles their copyright, for example in the case of football grounds this is the Football League. If you were hoping to go along to matches and take photos for your blog, my advice from experience is don’t get your hopes up.

Free sources of images

There is no need to take copyrighted material without permission when there is so much free material out there. Flickr lets you search for all the Creative Commons images – over 19 million of which have an Attribution license - and stock.xchng has over 392,000 images. Ikon Archive also has very professional sets of icons and clip art (who doesn’t sometimes need a set of archaeological images?).

On all these sites, it is good practice if possible to send a message to the creator through their profile and thank them, including a link to the use of their work, if they are building up a profile it will be useful. Again, include a credit and link to their profile on your site.

warm and fuzzy.egg by Redstar on Aviary
Warm and fuzzy.egg by Redstar on Aviary - A nice example of what happens when people pool their talents.

Hopefully this covers most of the basic aspects of copyright you are likely to encounter as a hyperlocal blogger, but if there is anything you are unsure about, please leave a comment.

That disclaimer again: This is just a starting point into quite a complex subject. If you need specific advice on legal matters, please seek it from an expert.

Getting started with grou.ps

May 10th, 2010  |  Published in Blog, Step By Step Guides

The announcement by Ning that they would be focussing only on paid-for services caused ripples amongst the many groups in Britain who had set up home on it. We have reviewed some of the alternatives in this post and are continuing to look at the useful links left in the comments.

There is no shortage of new services seeking to fill the space left by Ning’s free platform and now that the pricing structure has been announced, some sites may also be seeking sponsorship to stay where they are. Sites with larger memberships like Blurb Online are discussing amongst members some of the options for raising the subscription, including an annual fundraising event, a voluntary membership fee or a funding proposal to the council.

However, small and hyperlocal sites who don’t want to get into the business of collecting money should now be considering a move. Last week we contacted our centres and suggested they try Grou.ps as it is the closest in feel and features, as well as ease of setup, to Ning that we had tried so far. You can sign up for a new network here, or feel free to have a play with ours before committing your registration.

groups setup

The group is easy to set up and customise and basically behaves just like a Ning. You can import RSS feeds from other blogs and in turn export them.

untitledtalgroup

In addition to photos, videos and the social features available on Ning, grou.ps offer editable Wiki pages which are really useful for groups who want to collaborate on articles, help pages and other content remotely.

Export options for Ning sites are expected before the switch from the free service goes ahead, but in the meantime you might want to set up a grou.ps group and invite your members to give it a try. Let us know how you get on.

How to use WordPress in other languages

May 9th, 2010  |  Published in Quick Tips

It’s useful if you have a multi-lingual group at your centre or contributing to your site to know that WordPress comes in many different languages.

The user interface can be translated by going to your settings page in WordPress. All the layout will be the same and a few of the words will not translate, so it’s still easy for an experienced WordPress user to use the Dashboard once translated, or it can be changed back again on the Settings page.

And if you want to type in a different language but don’t have easy access to the right keyboard you can use this virtual keyboard to type and copy text in and Google’s powerful translation tools can be used to translate back and forth. These translations won’t be perfect, but are improving through the efforts of volunteers worldwide. They are really useful for quickly gaining an understanding of what someone has written or overcoming language barriers by email.

So instead of just Hello World you can now have Helo byd, Tere maailm or مرحبا العالم! in seconds!